Sunday, April 26, 2015

FileJoker Premium - FAQ


  1. What is FileJoker ?

    FileJoker is a filehost , state of the art cloud storage service that allows you to upload and store data, use it as a backup data sources, remote drive, share and transfer your data and do a host of other useful things.

  2. Does FileJoker offer any free services?

    Yes, of course FileJoker can be used free and premium account. All you need to do is register your free account then active follow link in your email and you will be able to perform simple and quick tasks, like for example transfer larger files that would not be possible to transfer via email. You can upload, store and access limited amount of data with your free account for change password , payment methods.....
  3. Why would I need a Premium Account?

    FileJoker Premium Account gives you a lot more options on what you can do with your data as : change file name, delete, remove, ftp upload, remove upload....., how much of it can you process and how fast. FileJoker Premium Account users enjoy very large storage space, blazing fast upload and download speeds as well as extended access to various tools that enable you to work with your data efficiently and conveniently. Check out the main benefits of the Premium Account. You can choice filejoker 30days, 90days.... member ship.

  4. What types of data will I be able to upload and are there any restrictions on file size?

    You can upload any type of data or file format as long as you do it in strict accordance with the published Terms of Service. You can upload files up to 4GB in size. If you want to have more space or date , you can update balance .
  5. How long will my files be server?

    Non accessed free user files will be stored 30 days,FileJoker Premium user files will be stored for 90 days if file no have action as download, click.... The countdown begins from the last download of the file.
  6. How secure is FileJoker?

    We at FileJoker take matters of security very seriously. We use the latest technology to ensure that not only account is safe and secure, but the payment procedure and any traffic exchange between you and FileJoker. net is fully encrypted. That means that both incoming and outgoing traffic between you and FileJoker. net can’t be hijacked or compromised in any other way ensuring complete safety and anonymity.
  7. How can I become a FileJoker Premium Account or Premium Key?

    You can become a Premium key by purchasing the Premium key right from the start of updating your existing free account to premium by following the easy to find links on our site . Or you can access https://filesharingshop.com/
  8. How can I cancel my recurring subscription to FileJoker?

    If you have a recurring subscription to FileJoker.net Premium Account setup and wish to cancel it, you need to contact us and request subscription cancellation. Your subscription will be canceled and confirmation email will be dispatched shortly.
  9. I’m having trouble logging into my account, what do I do?

    If you forgot your password, you need to click the Forgot Your Password link either right here or at the login window.
  10. How do I upload my data to FileJoker?

    To upload your files to FileJoker you will first of all need to register and get yourself a free FileJoker account. After you’ve done that and have successfully logged on you will see Upload Files link on the top of the page. Click it and you will be taken to Upload page where you’ll be able to select and upload files. The process itself is very self explanatory and is made to be as easy as possible. If you still have questions do not hesitate to contact our customer service.
  11. How do I transfer or share my data with another person?

    FileJoker allows you to transfer or share your data with people worldwide. This is a continent, safe and secure, fully encrypted tool to do that. Each file you upload is assigned its own URL which you can find in My Files menu inside your account. You need to give this link (URL) to the person you want to transfer the file too and they will be able to download it from FileJoker.net.
  12. How do I download data from FileJoker.net?

    To download any file from FileJoker your will need to follow its URL to the download page. If this is your file, you will be able to get the URL in My Files part of the menu. If file is someone else’s you will need that person to give you a link to download a file. Once you are on the download page, follow simple on site instructions to download the data you need.
  13. How do I delete my data?

    To delete your data you will need to log into your account, go the My Files menu, locate the file you would to delete and click on the Delete button found across the file name. To delete multiple files at once, you can select the files by checking the box located in front of the name of the box and then use bulk delete button at the bottom of the page to remove the files you’ve selected.
  14. How can I delete my FileJoker account?

    You can request removal of your FileJoker.net account by contacting our customer service at: support@filejoker.net.
  15. What if run across an issue not covered by these FAQ?

    If you can’t find an answer to your question in these FAQ you are always welcome to contact us. Our customer service agents are on duty 24/7 and will respond to your request shortly.